Change password

For changing password previously there was a column to give new mobile number and mail id. now it is not there. So how to change PW
Replies (3)
Quick Summary
The Income Tax portal has updated its password change process, removing the option to update via mobile and email. Users can now change their password by answering secret questions, uploading a DSC, or using e-filing or Aadhaar OTP. If these methods fail, especially if your Aadhaar mobile differs from your registered one, contact your jurisdiction assessing officer via email or in person with necessary documents for assistance.

Yes, options of change of password through new Mobile No. and E mail ID, which is previously available at income tax site is not available now
You can use other options to change your password like
1. Answer secret questions,
2. Upload DSC,
3. Using e-filing OTP,
4. Using aadhar OTP
My client does not have same mobile number as in aadhar. what is the remedy
If you are not able to use any option as mentioned above than you can request your jurisdiction assessing officer via email to change the password with request letter, PAN and aadhar card, or any one address proof like bank passbook, driving licence ect.
You can also visit your jurisdiction assessing officer with request for fast processing.

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