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Instruction No. 03/2020-Customs F. No. 450/119/2017-Cus-IV Government of India Ministry of Finance Department of Revenue (Central Board of Indirect Taxes and Customs) **** New Delhi, Dated the 9th April, 2020 To, All Principal Chief Commissioner/Chief Commissioner of Customs/Customs (Preventive) All Principal Chief Commissioner/Chief Commissioner of Customs Central Tax All Principal Commissioner/ Commissioner of Customs Customs (Preventive) All Principal Commissioner/
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FAQ :
It is a special initiative by the CBIC to prioritise and process all pending Customs refund and drawback claims to provide immediate relief to businesses during the COVID-19 pandemic.
The drive is in effect from immediately after the instruction date (9th April 2020) until 30th April 2020.
All refund and drawback claims that were pending as of 7th April 2020 are targeted for disposal during this period.
The Principal Chief Commissioners/ Chief Commissioners are tasked with closely monitoring the performance on a daily basis and guiding officers to maximise claim disposal.
Yes, due diligence must be performed before granting refunds, all legal provisions must be followed, communication should be via email where possible, and deficiency memos should be reviewed on merit.
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Source : http://www.cbic.gov.in/resources//htdocs-cbec/customs/cs-instructions/cs-instructions-2020/cs-ins-03-2020.pdf