Reserve Bank of India imposes monetary penalty on Bajaj Finance Ltd. and various banks



Quick Summary
The Reserve Bank of India (RBI) has levied significant monetary penalties on Bajaj Finance Ltd. and two cooperative banks for various regulatory non-compliance issues. Bajaj Finance received a ₹2.50 crore fine for failing to ensure its recovery agents did not harass customers and for repeated complaints regarding debt collection methods. Maharashtra Nagari Sahakari Bank Maryadit and Vyavasayik Sahakari Bank Maryadit were fined ₹2.00 lakh and ₹5.00 lakh respectively for breaches related to Know Your Customer (KYC) norms and ATM opening procedures.

Reserve Bank of India imposes monetary penalty on Bajaj Finance Limited

The Reserve Bank of India (RBI) has imposed a monetary penalty of ₹2.50 crore (Rupees Two crore Fifty lakh only) on Bajaj Finance Limited, Pune (the company), by an order dated January 05, 2021, for violation of (i) directions issued by RBI on Managing Risks and Code of Conduct in Outsourcing of Financial Services by NBFCs and Fair Practices Code (FPC) for applicable NBFCs, contained in the Non-Banking Financial Company - Systemically Important Non-Deposit taking Company and Deposit taking Company (Reserve Bank) Directions, 2016; and (ii) a specific direction to the company to ensure full compliance with FPC in letter and spirit.

This penalty has been imposed in exercise of powers vested in RBI under the provisions of clause (b) of sub-section (1) of section 58 G read with clause (aa) of sub-section (5) of section 58B of the Reserve Bank of India Act, 1934, taking into account the failure of the company to ensure that its recovery agents did not resort to harassment or intimidation of customers as part of its debt collection efforts and thereby failing to adhere to the aforesaid directions issued by RBI. There were also persistent/repeat complaints about recovery and collection methods adopted by the company.

For the above lapses, a notice was issued to the company advising it to show cause as to why penalty should not be imposed for such non-compliance. After considering the company’s reply to the notice, oral submissions made during the personal hearing and examination of additional submissions made by it, RBI concluded that the charge of non-compliance with the aforesaid RBI directions was substantiated and warranted imposition of monetary penalty.

This action is based on deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the company with its customers.

Reserve Bank of India imposes monetary penalty on Maharashtra Nagari Sahakari Bank Maryadit, Latur

The Reserve Bank of India (RBl) has imposed, by an order dated January 04, 2021 a monetary penalty of ₹2.00 lakh on Maharashtra Nagari Sahakari Bank Maryadit, Latur (the bank) for non-compliance with directions issued by RBI on Know Your Customer (KYC). The penalty has been imposed in exercise of powers vested in RBI under the provisions of Section 47 A (1) (c) read with Section 46 (4) (i) and section 56 of the Banking Regulation Act, 1949, taking into account the failure of the bank to adhere to the aforesaid directions issued by RBI.

RBI Fines Bajaj Finance and Banks for Regulatory Breaches

This action is based on deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the bank with its customers.

Background

The inspection report of the bank with reference to its financial position as on March 31, 2019 revealed, inter alia, non-compliance with RBI directions on Know Your Customer (KYC). Based on the same, a Notice was issued to the bank advising it to show cause as to why penalty should not be imposed for non-compliance with the directions.

After considering the bank's reply, RBI came to the conclusion that the aforesaid charge of non-compliance with RBI directions was substantiated and warranted imposition of monetary penalty.

Reserve Bank of India imposes monetary penalty on Vyavasayik Sahakari Bank Maryadit, Raipur

The Reserve Bank of India (RBl) has imposed, by an order dated January 04, 2021 a monetary penalty of ₹5.00 lakh on Vyavasayik Sahakari Bank Maryadit, Raipur (the bank) for non-compliance with directions issued by RBI on opening of On-site ATM and Know Your Customer (KYC). The penalty has been imposed in exercise of powers vested in RBI under the provisions of Section 47 A (1) (c) read with Section 46 (4) (i) and section 56 of the Banking Regulation Act, 1949, taking into account the failure of the bank to adhere to the aforesaid directions issued by RBI.

This action is based on deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the bank with its customers.

Background

The inspection report of the bank with reference to its financial position as on March 31, 2018 revealed, inter alia, non-compliance with RBI directions on opening of On-site ATM and Know Your Customer (KYC). Based on the same a Notice was issued to the bank advising it to show cause as to why penalty should not be imposed for non-compliance with the directions.

After considering the bank's reply, RBI came to the conclusion that the aforesaid charges of non-compliance with RBI directions were substantiated and warranted imposition of monetary penalty.

(Yogesh Dayal)     
Chief General Manager

FAQ :

Bajaj Finance Ltd. was fined ₹2.50 crore by the RBI for violating directions on managing risks in outsourcing financial services and for failing to ensure its recovery agents did not resort to harassment or intimidation of customers.

Maharashtra Nagari Sahakari Bank Maryadit was fined ₹2.00 lakh for non-compliance with RBI directions on Know Your Customer (KYC) norms.

Vyavasayik Sahakari Bank Maryadit was fined ₹5.00 lakh for non-compliance with RBI directions concerning the opening of On-site ATMs and Know Your Customer (KYC) procedures.

The penalties are imposed based on deficiencies in regulatory compliance identified during inspections and are not intended to question the validity of any transactions or agreements made by the entities with their customers.

The orders for the penalties were dated January 5, 2021, for Bajaj Finance Ltd., and January 4, 2021, for Maharashtra Nagari Sahakari Bank Maryadit and Vyavasayik Sahakari Bank Maryadit.




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