The Reserve Bank of India (RBI) has levied significant monetary penalties on Bajaj Finance Ltd. and two cooperative banks for various regulatory non-compliance issues. Bajaj Finance received a ₹2.50 crore fine for failing to ensure its recovery agents did not harass customers and for repeated complaints regarding debt collection methods. Maharashtra Nagari Sahakari Bank Maryadit and Vyavasayik Sahakari Bank Maryadit were fined ₹2.00 lakh and ₹5.00 lakh respectively for breaches related to Know Your Customer (KYC) norms and ATM opening procedures.
Reserve Bank of India imposes monetary penalty on Bajaj Finance Limited
The Reserve Bank of India (RBI) has imposed a monetary penalty of ₹2.50 crore (Rupees Two crore Fifty lakh only) on Bajaj Finance Limited, Pune (the company), by an order dated January 05, 2021, for violation of (i) directions issued by RBI on Managing Risks and Code of Conduct in Outsourcing of Financial Services by NBFCs and Fair Practices Code (FPC) for applicable NBFCs, contained in the Non-Banking Financial Company -
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FAQ :
Bajaj Finance Ltd. was fined ₹2.50 crore by the RBI for violating directions on managing risks in outsourcing financial services and for failing to ensure its recovery agents did not resort to harassment or intimidation of customers.
Maharashtra Nagari Sahakari Bank Maryadit was fined ₹2.00 lakh for non-compliance with RBI directions on Know Your Customer (KYC) norms.
Vyavasayik Sahakari Bank Maryadit was fined ₹5.00 lakh for non-compliance with RBI directions concerning the opening of On-site ATMs and Know Your Customer (KYC) procedures.
The penalties are imposed based on deficiencies in regulatory compliance identified during inspections and are not intended to question the validity of any transactions or agreements made by the entities with their customers.
The orders for the penalties were dated January 5, 2021, for Bajaj Finance Ltd., and January 4, 2021, for Maharashtra Nagari Sahakari Bank Maryadit and Vyavasayik Sahakari Bank Maryadit.