The Income Tax Portal has been successfully brought back online following a period of planned maintenance by Infosys. The portal had been inaccessible since 21st August 2021. This maintenance followed concerns raised by Finance Minister Nirmala Sitharaman regarding ongoing glitches.
The New Income Tax Portal, which has been in talks for all the wrong reasons was inaccessible since 21st August 2021 due to a planned maintenance activity by Infosys. On 22nd August 2021, FM Nirmala Sitharaman summoned Shri Salil Parekh, MD &CEO, Infosys to address why glitches on the new Income Tax Portal haven't been resolved even after 2.5 months of its launch.
In a tweet, at around 9 pm on 22nd August 2021, the Infosys team revealed that the maintenance activity has now been completed and the portal is up and running again.
Screenshot of the official Tweet released by Infosys's Twitter handle has been attached herewith

FAQ :
The Income Tax Portal was inaccessible due to a planned maintenance activity carried out by Infosys.
The maintenance activity began on 21st August 2021.
Yes, Infosys announced on 22nd August 2021 that the maintenance activity was completed and the portal is now up and running.
Finance Minister Nirmala Sitharaman summoned Shri Salil Parekh, MD & CEO of Infosys, to discuss the unresolved glitches.
The portal was announced to be back online around 9 pm on 22nd August 2021.