The Goods and Services Tax Appellate Tribunal (GSTAT) has released Version 2.6 of its comprehensive User Manual for the GSTAT e-Filing Portal. This new version offers detailed step-by-step guidance on every function of the portal, covering registration, appeal and application filing, re-filing processes, document uploads, and more.
Key Features of the GSTAT e-Filing Portal
1. Simplified Online Registration: Users can now register based on their profile, as a taxpayer (using GSTIN), tax official, or authorized representative. Registration involves OTP-based verification, document uploads, and secure login credentials shared via email and SMS.
2. Seamless Appeal Filing: The manual offers a structured walkthrough for filing appeals, including:
- Order details with/without ARN/CRN numbers.
- Auto-fetched appellant details from GSTIN.
- Multiple respondent and representative addition.
- Payment of pre-deposit via Bharatkosh.
- Upload of appeal documents and affidavits.
- Final preview and acknowledgment generation with filing number.
3. Application Filing and Re-Filing: For procedural accuracy, users are guided through:
- Application form filling under selected appeal.
- Re-filing in case of defects, with the ability to view, edit, and submit corrected documents.
- Step-by-step document upload and checklist verification.
4. Additional Document Uploads: An enhanced upload feature allows users to submit extra documents post-filing. Each document is previewed and acknowledged with a receipt for transparency.
5. Cross Objection Filing and Re-filing: Respondents can file or re-file cross objections with ease. The workflow includes uploading replies, representative details, document verification, and final preview submission.
6. 'My Account' Dashboard: A dedicated user dashboard helps track:
- Filed appeals, applications, and cross objections.
- Uploaded case documents.
- Transaction history with download-ready receipts.
User Support and Accessibility
The portal includes in-built support features such as:
- FAQs and contact sections.
- Options to recover forgotten credentials.
- "Unlock Account" functionalities.
About GSTAT: The Goods and Services Tax Appellate Tribunal is a statutory body under the Government of India, providing a platform for redressal of disputes under the GST framework.
- Publication Details: User Manual Version - 2.6
- Date of Release - 04 April 2025
- Issued by - GSTAT, Government of India
Conclusion
With the release of the updated User Manual, GSTAT aims to empower stakeholders with clarity, efficiency, and user-friendliness in handling GST-related appeals and applications. The e-Filing portal now stands as a significant step toward digital transparency in India's indirect tax appellate system.
Official copy of the user manual has been attached
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