FM Sitharaman Urges GST Officers to Be Polite, Empathetic and Tech-Driven in Dealing with Taxpayers

Last updated: 25 October 2025

Finance Minister Nirmala Sitharaman on Friday called on GST officers to adopt a more empathetic, transparent and technology-driven approach while dealing with honest taxpayers. She emphasized that tax officials must remain courteous yet firm in enforcing compliance and ensure faster grievance redres

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Category GST   Report

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