Quick Summary
Finance Minister Nirmala Sitharaman on Friday called on GST officers to adopt a more empathetic, transparent and technology-driven approach while dealing with honest taxpayers. She emphasized that tax officials must remain courteous yet firm in enforcing compliance and ensure faster grievance redres
Daily Limit Reached
You have reached your daily limit of 2 Free News
Subscribe to CCI PRO for unlimited access
Why Upgrade to CCI PRO?
- No Ads
- WhatsApp Broadcasts
- Daily E-Newsletter
- Unlimited News Access
BEST VALUE
2 YEAR PLAN
3,499
(Inclusive of GST)
1 YEAR PLAN
1,999
(Inclusive of GST)
Buy CCI PRO Now
Already a PRO member? Login here for an ad-free experience.
Nirmala Sitharaman asked GST officers to be polite, empathetic, transparent, and technology-driven in their dealings with honest taxpayers.
The ultimate goal of tax administration is to make life easier for honest taxpayers.
GST officers should ensure faster grievance redressal through digital means and map recurring grievances to identify and prevent root causes.
Finance Minister Sitharaman made it clear that misconduct or unethical behaviour by taxpayers or officers will not be tolerated and will be dealt with swiftly.
Officers should leverage digital tools and risk-based systems to minimise compliance burdens during GST registration and grievance handling, with technology doing the heavy lifting.
Pending GST investigations should be concluded swiftly with well-reasoned, evidence-based orders to reduce litigation and build trust.
CAclubindia
