FM Nirmala Sitharaman urges the Infosys team to look into the new E-Filing Portal Issues



Quick Summary
The new e-filing portal, launched on 7th June 2021, has faced significant technical issues, with many taxpayers reporting crashes and unavailability of services on its first day. Finance Minister Nirmala Sitharaman has publicly urged Infosys and its co-founder Nandan Nilekani to address these taxpayer grievances and glitches. Nandan Nilekani has assured that the technical problems are being investigated and will be resolved shortly, emphasising that ease of compliance for taxpayers is a priority.

The new E-Filing Portal was launched by the Government on 7th June 2021 and although various new functionalities have been made available to the taxpayers, it has been reported by most of them that the portal has crashed on day 1 and services are not available to the taxpayers. 

Finance Minister Smt. Nirmala Sitharaman also took to her Twitter handle to request the entire Infosys Team and Co-Founder Nandan Nilekani to look into the grievances of the taxpayers and glitches on the functioning of the website. 

Co-Founder Nandan Nilekani has assured the finance and tax community that all the technical glitches are being looked into and that the same will be resolved soon. 

Read the official Tweets of Finance Minister Smt. Nirmala Sitharaman and Infosys Co-Founder Nandan Nilekani below:

FM Nirmala Sitharaman urges the Infosys team to look into the new E-Filing Portal Issues in her latest tweet as mentioned below:

"The much awaited e-filing portal 2.0 was launched last night 20:45hrs.

I see in my TL grievances and glitches.

Hope Infosys & Nandan Nilekani will not let down our taxpayers in the quality of service being provided.

Ease in compliance for the taxpayer should be our priority."

FM Nirmala Sitharaman urges the Infosys team to look into the new E-Filing Portal Issues

Nandan Nilekani's response to FM Nirmala Sitharaman's tweet 

Nandan Nilekani's Response

Is the new income tax portal working for you?

To know all about the new E-Filing Portal and its highlights, click here

FAQ :

Taxpayers are reporting that the portal has crashed on its first day and that services are not available.

Finance Minister Nirmala Sitharaman has urged the entire Infosys team and Co-Founder Nandan Nilekani to look into the issues.

The new e-filing portal was launched on 7th June 2021.

Yes, Co-Founder Nandan Nilekani has assured that all technical glitches are being looked into and will be resolved soon.

The Finance Minister stated that ease in compliance for the taxpayer should be the priority.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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