Quick Summary
In a major step towards enhancing transparency, accountability, and passenger trust, the Central Board of Indirect Taxes and Customs (CBIC) has mandated the use of Body Worn Cameras (BWCs) by uniformed Customs officers deployed at international airports. The directive has been issued via Instruction No. 34/2025-Customs dated 30 December 2025. Objective Behind the Move Customs officers at international airports play a critical role in passenger baggage clearance under Sections 77 to 80 of the
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FAQ :
The cameras are being introduced to enhance transparency, accountability, and passenger trust during interactions, especially concerning baggage clearance at international airports.
Baggage Superintendents and Appraising/Examining officers who handle baggage clearance at international airports are required to wear the BWCs.
Recorded footage will be retained for 90 days, unless it is required for an investigation or judicial proceedings.
Access to recorded footage is tightly controlled and requires prior approval from the jurisdictional Commissioner. Tampering or unauthorised access is strictly prohibited.
The instructions come into force with immediate effect.
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