Urgentpls help

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einvoice was issued less than 24 hours . Goods were transported to seller now buyer is refusing to take delivery of goods. I have cancelled einvoice and e-way bill because it was less than 24 hours. is this right think to do??? and How do I transport goods back to seller?? which document needs to be issued
Replies (1)

Hi Sajal,

Here’s what you should know and do urgently:

1. Cancellation of e-Invoice and E-Way Bill within 24 hours

  • Yes, you can cancel the e-invoice and e-way bill within 24 hours of generation, as per GST rules.

  • Since you cancelled both within 24 hours, that part is correct.

2. Buyer refusing delivery & Goods already in transit

  • If the buyer refuses the goods after dispatch, you need to transport the goods back to your place or seller’s location.

  • For returning goods, you must generate a new e-way bill for the return movement.

3. Which documents to issue for return?

  • You should issue a Credit Note to the buyer for the original invoice value, as the sale is effectively canceled.

  • Generate a new invoice or delivery challan for the return of goods from buyer to seller (or to your place).

  • The e-way bill for the return should be generated against the invoice or delivery challan created for returning the goods.

  • Make sure the e-way bill clearly states that goods are being transported back due to refusal of acceptance.


Summary steps:

  1. Cancel original e-invoice and e-way bill within 24 hours (done ✅).

  2. Issue Credit Note to buyer.

  3. Prepare delivery challan or invoice for return.

  4. Generate new e-way bill for returning goods.

  5. Transport goods back using this new e-way bill.


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