Unable to download form 15CB

Dear Team

I am unable to download form/receipts  15CB (PDF) from income tax site for last two days even X M L or json  file can be downloaded

Form 15CB is very urgent  need to be  submit bank 

Please advise if anyone has idea about this subject 

Thanks in advance 

Simimol Prince 

Replies (3)
Quick Summary
Users are experiencing difficulties downloading Form 15CB from the Income Tax website, including PDF, XML, and JSON formats. Several solutions have been suggested, such as contacting the help desk, trying alternative download times, clearing browser cache, or using different browsers. For those needing to generate multiple forms, an Excel-based utility is available to create bulk XML files for Form 15CA and 15CB, reducing reliance on the portal.

Just call help desk number on Income tax web site .

Income Tax Portal issue some times. Try later.
Also Free Download Excel Format bulk XML Generator Income Tax Form 15CA & 15CB with all Parts A,  B, C, D and CB.
Visit - https://xltool.in/15ca-15cb/

This is a known issue that occasionally occurs on the Income Tax Portal, especially during system updates or high traffic. If XML/JSON files are downloadable but PDFs are not, it may be due to a temporary server-side error or browser compatibility issue.

You can try the following:

  • Use Google Chrome or Microsoft Edge (updated version).

  • Clear browser cache or try using Incognito/Private Mode.

  • Avoid using mobile/tablet for downloads.

  • Try downloading during non-peak hours (early morning/late night).

  • If it still doesn’t work, wait for the portal to restore functionality, or raise a Grievance Ticket under the “Help” section.

Also, if you frequently prepare multiple 15CBs, consider using our Excel-based utility to generate and manage Form 15CA/15CB XML in bulk. This reduces dependency on the portal at every step.

  • Bulk XML generation for 15CA & 15CB

  • Supports all parts – A, B, C, D & CB

  • Simple, editable Excel format

Download here: https://xltool.in/15ca-15cb/

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