An assessee's return for AY 2017-18 is filed on 9/9/17. Refund due is approx 2 lakh. However the return has not yet been processed. We have filed grievances on efiling website three times. In return we got the standard response as follows.
Query raised: Others - Processing
Resolution: Dear Taxpayer, your return for the said AY is in progress. Intimation u/s 143(1) would be sent once the processing gets completed. Request you to wait for the same. You can also check the status of your return by logging into www.incometaxindiaefiling.gov.in. For help with accessing the website, please call 1800 1030025 or 8046122000.
Transaction Status: CLOSED
Is there anything else we can do to get the return processed?
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