Mail from Paytm

B Vinay Reddy (Hyderabad ) (7832 Points)

14 November 2017  
Dear all,
Any one had an idea about below mail received from Paytm.
" Hi,
This is to notify that TBQ Resolution is now mandatory in 3days of TAT,
If you fails to provide solution as per its remarks will be marked to rejected automatically."

What does it mean?