ITR2 Error : Schedule Salary, "Exempt allowance" no drop down can be selected more than once

I am getting below error while submitting ITR-2. I have only Salary and interest income and claimed exemption on HRA 10(13A), standard deduction and Professional Tax in the Schedule Salary. I have deleted all other sections in this schedule.  Please udpate on how to fix the same

Validation completed - 

Errors Found In Schedule Salary, at Sl. No. 3 "exempt allowance" no drop down can be selected more than once |  Suggession : One drop down cannot be selected more than once

and the hyperlink on the error is not clickable or going to the schedule where the error is.

Thanks.

 

Replies (13)
Quick Summary
Users are encountering an error in the ITR-2 form where the 'exempt allowance' dropdown in the Schedule Salary section cannot be selected more than once. The issue seems to stem from duplicate entries or zero-value exemptions within this section. Several users have found success by deleting all non-applicable or zero-value exemptions, ensuring only the relevant ones (like HRA) are listed, and checking for any repeated exemption sections.

Is it solved? I am also getting the same error

getting the same error.. Unable to solve yet

fixed it.. under exempt allowances.. Delete all and then just enter HRA exemption (or only one which you are claiming)

I suspect the zero ones are causing the problem

yes delete all other exempt allowances and the problem will be resolved

Anyone else facing the same error ?

This is not resolved after deleting all zero exemptions in salary schedule.

Tried in different browsers.

Do we have any support available for e-filing Portal.

Yes this is solved. The link is not active but go beck in the return to Salary schedule in SNo. 3- Exemptions. There 10(13A) HRA claim is comming twice by default, delete one and enter amount in one. Then this issue is resolved. 

IMPORTANT- Check if section is repeating (the text may be different). DONOT REPEAT THE SECTION FOR EXEMPTION.

I also got the same error.

It got rectified by deleting the line items where there is no value.

Select the line items with no/blank value and press delete top right corner in SI NO.3

Hope it works for you all.

Regards

Able to resolved now by Deleting the 3 entries before HRA :

Schedule Salary : Section 3 - exempt u/s 10 :

Retain Sec 10(13A) HRA line.

Select the check box for first 3 exemptions :

Sec 10(5)
Sec 10(10)
Sec 10(10A)

Delete (top right) the above 3 

Confirm the Salary Schedule. 

This resolves the above error, while verification of ITR.

Thanks.

Please avoid making any changes to the utility. Instead, download the JSON file from utility and log in to the Income Tax portal. File your return using the offline mode by uploading the JSON file. This process should help you avoid any errors.

Thank you so so much, dear. It worked, just 1.5hrs before the deadline :D
I started filling it today, first of all ITR2 threw a lot of error, like it didn't let me add schedules for House Property and most importantly the Capital Gains one (what a joke for ITR-2).
Once, I bypassed that somehow, finally it got stuck at this validation error but removing any zero entries from schedule salary -> exemptions and removing duplicate drop downs from salary breakdown structure, and most importantly by Shri Krishna's grace, it all worked :) 

I did deleted all sections where exemptions were not applicable and the error got resolved. If you have exemption in HRA and you filled in these exemptions, please check if they are included in the Section 2 of Salary as well.

Yes true Zero value items in Expempted allowance field needs to be removed

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Related Topics :

Loading
Company
ARTICLESHIP 26 August 2026
Article Assistant

ANIVESH CONSULTANTS LLP

Gurgaon

CA Inter

View Details
Company
29 August 2026
Chartered Accountant

Velionit Consulting PVT LTd

Mumbai

CA

View Details
Company
ARTICLESHIP 24 August 2026
Chartered Accountant Articles

Rohit KC Jain & Co

New Delhi

CA Inter

View Details
Company
ARTICLESHIP 07 September 2026
Article/ Paid Assistant

Murali and Sumeet Chartered Accountant

Bengaluru

CA Foundation

View Details
Company
21 August 2026
Finance Manager

Resollect Technologies Pvt Ltd

Mumbai

CA

View Details
Company
ARTICLESHIP 17 August 2026
CA Article Trainee

ASC Group

Noida

CA Inter

View Details
Company
ARTICLESHIP 10 August 2026
Article Assistant

Suraj Garg and Associates

New Delhi

CA Inter

View Details
Company
18 August 2026
Audit Assistant - Remote / Work From Home

CA ANOOP P K & ASSOCIATES

Kozhikode

CA Inter

View Details