6 Points
Joined August 2016
I am facing both the issues. "Something went wrong" and also " please enter a valid bank name." In my case a same account was appearing at two places in the prefilled information, I have removed the one, and also added again same problem. When I clicked on the error message, the site and the web page is getting hanged. Did it so many times. Please let me know if any body has solution to resolve this problem.
The online help on the site, " On line chat Tax Gennie" is also not able to provide solution. it is only asking the valid e mail every time. On one occasion this chat has put me in queue, and to start with my number in Q was 73, I waited for a long and went up to 3 rd in queue, and then all off a sudden the chat was closed.