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EPFO Portal Issue – Unable to Save Employee Exit Details

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SARAN KUMAR

Accountant

108 Points Posted on 14 November 2026

Dear,

I am trying to process an employee exit in the EPFO Employer Portal. The employee's actual date of exit is 26-09-2026.

I have entered the Exit Reason and both EPF and EPS exit dates. However, when I click the Save button, nothing happens. No error message is displayed, and the request is not getting saved.

Kindly guide me on how to resolve this issue.

Screenshot is attached

Thank you.

Replies (2)

Quick Summary

A user is encountering an issue on the EPFO Employer Portal where they are unable to save employee exit details, despite entering all required information and dates. The 'Save' button appears unresponsive, with no error messages displayed. Initial troubleshooting suggestions like using an incognito window or alternative browser did not resolve the problem.

Aashok Kumar Sharma

Finance/Compliance Consultant

77862 Points Posted on 14 November 2026

Try processing the exit again using an Incognito window or an alternative browser (like Firefox), and ensure all dropdown options are re-selected manually to clear out any hidden scriptt freezes on the portal.