ITR 1 Details of Salary etc., not getting pre-filled

I was trying to file an ITR 1 however details of Salary, and tax Computation not getting pre-filled and all fields are greyed out.
Can anyone please assist why it is so.

Thanks in advance.
Replies (3)
Quick Summary
A user is experiencing an issue where their salary and tax computation details are not pre-filling in the ITR 1 form when filing online. All fields appear to be greyed out, preventing them from proceeding. They have confirmed the assessment year is set to 20-21 and are seeking assistance to resolve this problem.

Just check the assessment year once and download it again
Are you filing form on-line or offline through utility..?
if offline, than which utility..java ...or excel.
Yes i have selected AY 20-21
I was trying to file online

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