Invalid login credentials
GIBY BABU (26 Points)
25 June 2022
sir after changing the mobile no of authorized signatory not able to login using old credentials,what will do
23 Replies
Rizwan
(GST Practitioner)
(178 Points)
Replied 25 June 2022
Use forget password option with new mobile number
Eswar Reddy S
(CFO- at NHTF)
(58275 Points)
Replied 25 June 2022
Is it income tax or GST or any other ?
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 25 June 2022
Not possible that login failed just due to change in number. May pe password change, go for forgot password option.
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 26 June 2022
You already asked, now wait for response.
GIBY BABU
(26 Points)
Replied 26 June 2022
GST sir,can not use forget password option because user name also became invalid.The issue solved by using first time login option
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 26 June 2022
So, it was first time.... Okay
Eswar Reddy S
(CFO- at NHTF)
(58275 Points)
Replied 26 June 2022
Giby Babu ,
You have quoted that old credentials are not working.
Is it first time registration or amendment in registration?
You have quoted that old credentials are not working.
Is it first time registration or amendment in registration?
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 26 June 2022
There is option to change old user id and password through department by changing your number and mail id
Eswar Reddy S
(CFO- at NHTF)
(58275 Points)
Replied 26 June 2022
Then how it is first time registration?
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 26 June 2022
But for that you have to generate user id and pwd through first time login
Eswar Reddy S
(CFO- at NHTF)
(58275 Points)
Replied 27 June 2022
Changing authorised signatory , What does it mean ?
First time Reg ?
First time Reg ?
CA Rashmi Gandhi
(Chartered Accountant)
(86461 Points)
Replied 27 June 2022
When you didnot have your user id and password and you can't reset both as mobile number and email id doesnot belongs to you, then you apply to department for new user id.
On generation of new user id you have to login under first time login option .
On generation of new user id you have to login under first time login option .
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