LIVE GST Certification Course by CA Arun Chhajer begins 21st April. Register Now!!

Income tax account - email id & mobile no

C.A. Jignesh N. Mehta (C.A.) (1030 Points)

20 June 2014

https://incometaxindiaefiling.gov.in/eFiling/Portal/StaticPDF/Update_Contact_Details.pdf

Now it is compulsory to use single email ID only for 4 members and same is applicable for mobile nos.

So get started updating users data to avoid last minute trouble.

Reply
Follow
Share

24 Replies

CA Ashwani Agarwal (Practice) (3049 Points)
Replied 21 June 2014

This is a very big problem for all the tax consultants as well as chartered accountants in practice especially in small centers where most of the assessee's are not even having computers; forget E Mail ID's. Giving different mobile numbers is still possible but it is very difficult to give different E Mail ID's. This is a move which can discourage E filing.

Even if people can make new e mail ID's still it will be very difficult to manage and maintain them as all the communications from the department will be on those E Mail ID's, so they have to be opened regularly, which is also a very difficult task.

It is a discouraging move by the department and it should be immediately rolled back.

1 Like

(Guest)

Originally posted by : CA Ashwani Agarwal
	This is a very big problem for all the tax consultants as well as chartered accountants in practice especially in small centers where most of the assessee's are not even having computers; forget E Mail ID's. Giving different mobile numbers is still possible but it is very difficult to give different E Mail ID's. This is a move which can discourage E filing. Even if people can make new e mail ID's still it will be very difficult to manage and maintain them as all the communications from the department will be on those E Mail ID's, so they have to be opened regularly, which is also a very difficult task. It is a discouraging move by the department and it should be immediately rolled back.

Agree completely. To my horror I found out today that the accounts of clients for whom I had registered 2 years back also are not accessible because of this new requirement.

In fact I could not open my own a/c !!!

The mobile pins are not sent promptly too.They are some times sent after a day! Such a waste of time.

harshita kushwah (articled trainee) (58 Points)
Replied 21 June 2014

if anyone can provide for a solution to this problem ..it would be of great help!!

1 Like

MAHENDRA KUMAR BAGRECHA (FCA) (1402 Points)
Replied 21 June 2014

Hi,

If assessee is NRI and not having Indian Mobile number, then foreign mobile number is acceptable...?

CA Ashwani Agarwal (Practice) (3049 Points)
Replied 21 June 2014

i had a talk with a lot of Chartered Accountants in this matter. Some of them are making 100's of E mail ID's so that they can allot them to their Clients. This is just what will be done ultimately by all the tax practicioners. As you cannot tell a client that he should have a E Mail ID. He doesnt even have a computer. What will he do of the E Mail ID. He will rather say that i will fill my return manually.

If this is what will happen because of this announcement. Then even the department will not be able to fulfill what it has intended and the work load of practitioners will obviously increase. It is a loss loss situation on both the sides.

C.A. Jignesh N. Mehta (C.A.) (1030 Points)
Replied 21 June 2014

Dear friends I have seen people always criticize the steps taken by authorities without even going into the reasons into making such change and taking such decision. I am of the view the step is absolutely correct. There was a great deal of requirement of control of web used. However there are loopholes in the system as i registered more than 4 accounts with same email and password yesterday as a trial and error method and was successful to do so in five cases. you can try the same else you can use the ERI facility on website.

CA Ashwani Agarwal (Practice) (3049 Points)
Replied 22 June 2014

Originally posted by : C.A. Jignesh N. Mehta
	Dear friends I have seen people always criticize the steps taken by authorities without even going into the reasons into making such change and taking such decision. I am of the view the step is absolutely correct. There was a great deal of requirement of control of web used. However there are loopholes in the system as i registered more than 4 accounts with same email and password yesterday as a trial and error method and was successful to do so in five cases. you can try the same else you can use the ERI facility on website.

Respected Mehta Ji,

Then it means that all the Income Tax Returns should be filed by the Assessee's only and there Should not be any Chartered Accountant in between. That is what the system wants.

Then what is the role of CA in This department. Filing of income tax returns or sales tax returns consists of the Major chunk of revenue of the CA's in small towns and cities. And this kind of rules means that their existance in itself is in danger.

And control of Web use cannot be done when the Department itself wants to encourage web use. They can either control it or encourage it.

Also i am tell you by my personal experience that i know CA's who files 2000 returns and they have already made 500 E mail ID's in 3 days so that they can allot the same to their clients. This is the only thing which is happening in small cities like ours. where is the control of web use in this?

Vivek Jain (CS) (205 Points)
Replied 22 June 2014

We have been using a single email ID for most of our clients as they do not have an email ID or they do not use internet

Now we are required to update the contact details

When we try to update the contact details, we get a msg that a single mobile no. or email cannot be used for more than 4 assessees

What should we do in such cases

We should be making a representation so that atleast email ID of the CA is allowed to be entered and we can keep a track of the same

Pls guide as to what is to be done in these circumstances - how we can overcome this problem

An early reply would be highly appreciated

navkar jain (balram) (23 Points)
Replied 22 June 2014

You can file the return through the spectrum software to overcome this problem.

FCA Shilvi Khandelwal (Chartered Accountant) (38 Points)
Replied 23 June 2014

Contact details of assessee is made compulsory even if there is a secondary contact details option, where a CA or am advocate can update his contact detail. Resultly, Assessee and CA/Advocate both could get the status of Returns related matters.

FCA Shilvi Khandelwal (Chartered Accountant) (38 Points)
Replied 23 June 2014

shikhar (LEARNER ) (1394 Points)
Replied 23 June 2014

In new system you have to mention both the pin of mobile and email to activate the account, its difficult task to call all client and ask for mobile pin. i think it will be more user friendly if accounts are get activated by one pin( Either mobile pin or email pin)

shikhar (LEARNER ) (1394 Points)
Replied 23 June 2014

In new system you hv to mention both mobile pin and email pin to activate the account. Its a difficult task to call clients and ask for mobile pin. I think it will be more user friendly if acounts are get activated by one pin.( Either mobile pin or email pin)

PALASH (Nothing) (2000 Points)
Replied 24 June 2014

Respected Qualified Members ,

With due respect i would like to inform you that , there are 2 seperate matters,

1) As far as Primary contact is concerned, you have to provide mobile no of the assessee, but here you can create EMAIL ID of your client by using your client's name ( i.e, Ex: if your client name is Sudhanshu Das , then sudhanshudas124 @ gmail.com )

2) But Pls try to understand that , as far as INCOME TAX RETURN is concerned, in ITR Form ( a.y 2014-2015 )

" Email Address 1 ( Self )"---> doesn't mean that Email id of your client , SO, pls provide your own mail id , i.e, --->

Ex: incometax4self @ gmail.com/itax4me123 @ gmail.com/itax4self326 @ gmail.com etc etc... & you can use this kind of mail id for all assessees/clients.

So,then in that case, Income tax Dept will provide all details like 1) ITR ACK 2) 143(1) intimation order /245/154/ 3) ITR-V received in Bangalore to the above mentioned mail id

( i.e, incometax4self @ gmail.com/itax4me123 @ gmail.com/itax4self326 @ gmail.com etc etc..)

Mobile No 1 --> Pls provide your own cell no , no need to provide client's cell no , ok

And for ' Email Address 2 ' & ' Mobile No 2 '--> Both the cases, here also you can provide details of your own mail id ( other than no 1 ) & mobile no ( other than no 1 ), ok.

Thanks

Regards