Many users are encountering a 'System Error' when attempting Aadhaar OTP verification during new GST registrations. While some found temporary fixes like clearing cache or retrying later, the issue appears to be a widespread technical glitch. Solutions that have worked for some include regenerating the e-KYC link, ensuring PAN and Aadhaar details match exactly, and in some cases, using the Aadhaar VID number with the Hindi language option. The GST department acknowledges the technical problem and is working on a fix.
I am facing the same problem. Called GST Helpline, according to them, many people are facing this issue. GST Technical team is working on the issue and will solve the issue.
Dear All, please use the latest link you have generated for Aadhaar authentication. The System error is now resolved. Please use VID if you are still facing issue with Aadhar number