I had written to the Helpdesk Team of the Income Tax Department after receiving the following error message while filing my return:
“Acknowledgement number of Form 10IA filed for Self and Dependent can’t be same. Please provide proper acknowledgement number.”
In response, I received the following reply from them on 29th September 2025:
Resolution:
“With respect to the concern raised by you, kindly remove the details from Section 80U and then proceed to file the return. Alternatively, you may file the return using the Income Tax Common Offline Utility or the Excel Utility to resolve the issue.”
I could not resolve the issue using the offline utility, so now I need to try the Excel Utility. However, I am unable to open the Excel Utility on my system.
Could anyone please guide me on how to open and use the Excel Utility?
CAclubindia
