Error while uploading digital signature

I am encountering following error while uploading digital signature on income tax website. please help me out.

Java(TM) Plug-in: Version 1.4.2_19
Using JRE version 1.4.2_19 Java HotSpot(TM) Client VM
User home directory = C:\Users\wasim
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

 

Replies (2)


use the java for 32 bot operating system it will work for sure

Hi Javed

 

For this issue please check that whether you have the JAVA 6 update 19 installed on your system or not.

Go to control panel-> Add/remove programes -> Java version

If you don't have the JAVA 6 update 19 than install the same or if you have the same installed but using some other java version also (higher versions ) than remove them & restart the system.

 

If will work for sure.

Good luck

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