Error Message on E filing

Efiling 6981 views 6 replies

Can not read the keystore from the usb token

Possible Reasons:

-The usb Token. reader not connected

-The usb Token is not inserted

- The PIN of the smart card is incorrect.

Problem Details: Could not find the certificate with which you have registerd.

 

I am getting above error message when I am uploading ITR 6

 

Can any body help me? I have due token from NSign which is trusted one.

 

 

Replies (6)

Better communicate with your Software vendor.....

Try to get signed by this token another pdf form like Form 32, Form 23ac etc. If you find the same error then contact the administrative executive where from you have made this USB digital signature for your company.

hmmmm. . . Actully it happens normally when u r not using right explorar. Internet Exp. and Mozilla are best for this. 

Now comming on your problem, I think you havent updated JAVA till yet to run the token. In mean while time file the return without token by using .pfx   file which you have on your mail id.

PLS WRITE NOW FORM ITR 6 A.Y. 2011-12 OR 2010-11

Hi,

Have updated the java software as required still facing the following error. Friends any solutions?

Inline image 1

Use Internet Explorer 5.0 and try to upload it. I will work...


CCI Pro

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register