Condonation letter request valid reason?

1. Condonation letter u/s 119(2)(b) will be accepted only if the reason for not filing is genuine and the assessee had faced situations beyond the control which resulted in not filing the return on time. 
2. If the amount involved is less than Rs. 10 lakhs then the letter must be addressed to Principal Commissioner or Commissioner and every application will be dealt on an individual basis and it is entirely the discretion of the officer to accept or reject the application. 
Please correct me if the above solution has an alternative view.