Books ordered in icai ols not received

Chitra Alagappan (BCOM., CA Final) (464 Points)

04 January 2016  
Please anyone reply I ordered 4 books in ICAI Online store portal. But I receive only 3 Books out of it . I enquired to my deliver Man , he also confirm it only 3 books contained Parcel no other parcel. Any solution for this. If I complaint to ICAI whether they easily solve it. Anyone had this experience before. please reply to it.