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AY2023-24 ITR2 Excel Utility Error

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J S BHAVSAR

CONSULTING

1015 Points Posted on 11 July 2023

After much hesitation on new filing portal, we now have the excel utility back again after gap of 2 years when only Online wizards were used.

ITR2 excel downloaded this year AY2023-24, it has error in the Unlisted Shares section. If my opening balance is entered, it can be backdated as well. I dont have any Shares purchased transferred during financial year. Yet the system is asking me to enter the No of Shares and Date of Purchase.

How to resolve this?

Replies (3)

Quick Summary

Users are encountering an error in the AY2023-24 ITR2 Excel utility, specifically within the Unlisted Shares section. The utility incorrectly prompts for purchase details even when no shares were bought or transferred. Despite raising grievances and emails, a timely resolution was not provided. However, a new version of the utility was later released, fixing the reported errors, highlighting potential delays in the grievance redressal process.

J S BHAVSAR

CONSULTING

1015 Points Posted on 17 July 2023

6 to 7 days, no reply from Grievance raised on income tax portal?

Are they really serious about the complaints and grievances on the portal? An email sent to ITR Helpdesk has not been replied.

J S BHAVSAR

CONSULTING

1015 Points Posted on 24 July 2023

After several days, they responded saying there is no error on their side but just after my grievance they released a new version of ITR2 excel utility correcting the errors. We can see how disturbing the behaviour of the ITR grievance department is. And no protest under democracy anywhere.

Aashok Kumar Sharma

Finance/Compliance Consultant

70334 Points Posted on 04 November 2026

The AY 2023-24 ITR-2 unlisted shares utility error was resolved by downloading the newly released patched version of the Excel utility from the official tax portal, which corrected the erroneous validation check on opening balances.