The Directorate General of Goods and Services Tax Intelligence (DGGI) is investigating airlines that retain taxes, including GST, from passengers who don't fly. The core issue is whether airlines are entitled to keep these taxes when no service is provided. Experts suggest that GST collected in no-show situations should ideally be refunded to the customer, with any retained amount potentially taxed differently.
In a recent move, the Directorate General of Goods and Services Tax Intelligence (DGGI) has launched investigations into airlines retaining taxes collected from customers in no-show scenarios. This inquiry addresses whether airlines can rightfully keep taxes, including GST, when passengers fail to b
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FAQ :
The DGGI is investigating airlines for retaining taxes, including GST, from passengers who fail to board their flights (no-shows).
Economy class tickets are taxed at 5% GST, while business class tickets are taxed at 12% GST.
Government sources and industry experts suggest that taxes collected in no-show scenarios should be refunded to the customer, as no airline service was provided.
There is a debate on the appropriate tax rate for the portion of the ticket price that airlines retain when a passenger is a no-show, with suggestions that it should be taxed differently or at 0%.
Yes, one airline has already paid tax following DGGI scrutiny, potentially setting a precedent for other airlines.
The DGGI's investigation could lead to clearer guidelines on GST refunds for no-show passengers and significant changes in how airlines handle these taxes, impacting their financial practices and customer relations.