Quick Summary
CBIC urges public to discern the modus operandi of fraudsters, protect their information, verify antecedents of caller and report such acts by staying alert Various incidents have come to light through news portals/social media platforms of fraudulent persons posing as Indian Customs officers cheating the public of their hard-earned money across the country. These frauds are primarily done using digital means like phone calls or SMS, and are focused on extracting money through the purport
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FAQ :
Fraudsters are contacting the public via phone calls, SMS, and emails, claiming to be Indian Customs officers or courier staff. They often state that a package has been held and requires payment of duties or taxes for release.
The primary tactic involves creating a sense of urgency and fear of immediate penal action, pressuring individuals to make payments to resolve issues related to 'held' packages or alleged violations of Customs regulations.
All official communications from Indian Customs include a Document Identification Number (DIN). This DIN can be verified on the CBIC website at https://esanchar.cbic.gov.in/DIN/DINSearch.
You should immediately disconnect any suspicious calls, never respond to fraudulent messages, and protect your personal information. Report such incidents to www.cybercrime.gov.in or call the helpline number 1930.
No, Indian Customs officers never contact the general public via phone, SMS, or e-mail for payment of duty into private accounts.
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