You have submitted tran-1 form but have not filed it. error!

5432 views 28 replies

That Indian Chap

Taxation

66 Points Joined August 2017

Hi, there!

In two of our cases I'm getting this error:

"You have SUBMITTED TRAN-1 form but have not FILED it. You are requested to FILE the same before submitting this return"

The problem is I'm not getting OTP when trying to file TRAN 1, I have submitted it but I'm not getting OTP. So when I attempted to file GSTR 3B, I'm getting the above message.

While trying to file TRAN 1, I'm getting a "SYSTEM FAILURE for GSTIN ................."

Now I'm unable to file GSTR 3B. I'm getting OTP while trying to file GSTR 3B but when I put that in, I get the above error message saying that I need to first file TRAN 1.

I did not get any error message before or while submitting TRAN 1.

Crux of the message:

Regarding TRAN 1 filing: I'm not getting OTP and I'm getting SYSTEM FAILURE for GSTIN...

Regarding GSTR 3B filing: I'm getting OTP but when tring to file I'm getting ..."You have submitted TRAN 1 form but have not filed it error message" and I'm unable to file GSTR 3B.

Please help me here, as I think I may incur late fee if I file it later for no mistake of mine. I'm attaching the screenshots for your reference.

Thanks in advance!

Attached File : 2073510 20170921203113 sreenidhy gstr 3b error 01.jpg downloaded: 689 times

Replies (28)

RAJA P M

"Do the Right Thing...!!!"

128116 Points Joined January 2015

Yeah....

Some times the error occured after filed. Then shown Submiited...

So, You ll check and File TRAN 1 (Try)

After you go to your GSTR return

That Indian Chap

Taxation

66 Points Joined August 2017

Originally posted by : RAJA P M
	Yeah.... Some times the error occured after filed. Then shown Submiited... So, You ll check and File TRAN 1 (Try) After you go to your GSTR return

I have tried about 15 times already without success. I have received the credit even though I have not filed but GSTR 3B is not getting filed. Plus, I'm scared that the tran credit that I have received may be deducted later on for not 'FILING' ..

RAJA P M

"Do the Right Thing...!!!"

128116 Points Joined January 2015

In case you can't get any response write to CBEC for your query also contact your local Circle office...

That Indian Chap

Taxation

66 Points Joined August 2017

Originally posted by : RAJA P M
	In case you can't get any response write to CBEC for your query also contact your local Circle office...

Yes, already wriiten to gst helpdesk.

I went to the local jurisdiction and asked about this problem, can you believe what the deputy commissioner of tax said??! He said that I'd have to TWEET to the GST helpdesk !! ;)

He actually logged into twitter in front of me and showed the twitter handle of the GST tech!! This is the sort of confusion that's prevailing.

RAJA P M

"Do the Right Thing...!!!"

128116 Points Joined January 2015

Yes... You are exactly Correct...

Bcoz., They are not get any way. Also they are without experience as same we... No more provisons their hands...

Finally you ll wait and take it screen shot for your reference...

SKumar

Manager

385 Points Joined September 2017

TIC

Twitter actually works.

The DC Tax was correct in asking you to contact GSTIN Tech support.

Only GSTN team can resolve technical glitches.

Send a tweet to @ AskGSTech possibly with a screenshot and they will

a) either reply via tweet with a solution or

b) ask you to raise a ticket via helpdesk @ gst.gov.in

Be patient with option B as they take usually 24 to 48 hours.

I had filed GSTR- 3B for July and it vanished after 1 day, but thankfully there was acknowledgement email & sms. Helpdesk restored it in about 48-72hours.

Cheers!

aditya agarwal

2 Points Joined September 2017

Facing same issue. Someone please help.

mohan gunturi

2 Points Joined August 2017

having same problem any solution please

pvbr

Accountant

36 Points Joined September 2017

having same problem, someone please help me

Mohan

Accountant

4 Points Joined August 2017

Same issue i have been facing; tax paid, TRAN 1 & GSTR 3B submitted, but could not file it property till now. Screen shot of the same has been sent to the Helpdesk as well as local vat officer concerned, but so far no news from them.........

That Indian Chap

Taxation

66 Points Joined August 2017

Originally posted by : SKumar
	TIC Twitter actually works. The DC Tax was correct in asking you to contact GSTIN Tech support. Only GSTN team can resolve technical glitches. Send a tweet to @ AskGSTech possibly with a screenshot and they will a) either reply via tweet with a solution or b) ask you to raise a ticket via helpdesk @ gst.gov.in Be patient with option B as they take usually 24 to 48 hours. I had filed GSTR- 3B for July and it vanished after 1 day, but thankfully there was acknowledgement email & sms. Helpdesk restored it in about 48-72hours. Cheers!