Waiver of gst 3b return fees_way out

Matter of GSTR3B Late Fee Waiver. Subject: Regarding is¬sue related to waiver of late fees levi¬ed for delayed filing of GSTR3B Returns Client is plagued by combina¬tion of technical glitches/errors in the GST portal due to which were not ab¬le to file GSTR3B returns on time". Initially returns of GSTR3B could not be filed due to TRAN1 submission error which got resolved only in April 2018 after which client were able to file GSTR3B returns upto Septe¬mber 2017. However,while trying to file GSTR3B retu¬rns for October 2017 client were again plag¬ued with another err¬or at GST portal(Err¬or no.RT-SCVU101) not allowing us to sa¬ve GSTR3B return & file accordingly ther¬eafter. So,After facing this error GST helpdesk was contacted which could not resolve this issue & so Griev¬ance related to this error was submitted. But the issue was not resolved upti¬ll 31st May,2018 the last date of filing GSTR3B returns wit¬hout late fees. However,by 06thJune,¬2018 this error was removed & issue got resolved thereby al¬lowing us to save & file GSTR3B returns on the gst portal. Accordingly,return was filed for October¬,2017 but at the ti¬me of filing GSTR3B returns from Novembe¬r,2017 onwards anoth¬er issue has cropped up relating to amount of late fees levied for de¬layed filing of GSTR¬3B returns due to which we were unable to file the returns, related to this subject of late fees waiver has not yielded in resolut¬ion of the matter & we have been asked to contact the tax authority for waiver of late fees. Hence,due to errors faced whi¬le filing GSTR3B ret¬urns & as explained above since we were plagued by combinat-ion of technical gli¬tches in the GST por¬tal which occurred in the form of combi¬nation of errors of TRAN1 & GSTR3B form saving Error no.RT-S-CVU101 owing to whi¬ch there has been de¬lay in filing the re¬turns before the tim¬eline of 31st May 2018 for taxpayers fa¬cing issue in filing due to TRAN1 error. We want to know what is way out of getting late fees waived and where to approach at highest level so that late fees can be waived which occured due to technical glitches and no intentional fault of us.