Unable to start New Filing AY 2024-25 after selecting ITR 1

Sir, 

Unable to start filing in income tax portal after selecting ITR ! and the tab named " let's get started  " is not highlighting. If I selected any other for like ITR 2 or else it is highlighted so unable to proceed. Do anyone face the same problem. I being a salaried person have to choose ITR1 form. I attached one image for your look. Kindly advice. 


Attached File : 1308355 20240619210521 let s get started.jpg downloaded: 104 times
Replies (15)
Quick Summary
Users are reporting an issue where the 'Let's Get Started' button on the income tax portal is not highlighting when trying to file ITR 1 for AY 2024-25, preventing them from proceeding. While other ITR forms are selectable, ITR 1 remains inaccessible for some, particularly salaried individuals. Initial suggestions included checking AIS/TIS for income discrepancies, but the problem persisted for many even with only salary and interest income. It appears to have been a technical glitch on the portal, which has since been resolved for some users.

Here is the image., 

Check your AIS TIS whether it comprises any income which restricts you to file ITR 1

 You have earn some other income which is shown/file other than ITR 1.So firstly check AIS/TIS.

Try to login once in phone, after save draft, then login again in computer. it's works

Same issue being faced by me . I have checked TIS & AIS . I have no income other than salary income & intrest

If only the salary or interest is shown, the total income may exceed 50 lakhs. Please verify this

MAY I KNOW IF THERE IS DIFFERENCE WHAT SHOULD I DO??

Same here... i also have no income other than salary and interest

same problem here i cannot proceed ITR 1

Show sale of immovable property but i have not done any sale .

i have checked AISTIS 26as

is it technical error how to resolve this

I am facing the same issue. Have only salary income of 12 lacs.

Actually they have their maintenance problem. Today my issue has been fixed  and now I can login and proceed for filing. Please login and you will now file your return. 

However I have another small query and if any one reply to this one will be great for me. 

In the Interest from Deposit (Bank/Post Office/Cooperative Society) does it include savings interest or I have to add my savings interest with this figure. What I mean to say If I have 1000 as interest on deposit and SB intt of Rs 25.00 whether I have to sum them up and put the new amount ie, Rs 1000+ Rs 25.00 = Rs 1025 or SB interest is exempted in the NEW TAX REGIME.  Shall be glad if anyone reply to this one. 

Many thanks for all the replies I got. 

 

Thanks. 

Basis my understanding if Senior Citizen that can consider deduction upto 50k (Saving + FD) for others deduction is allowed for SAVING interest only upto 10k, (FD is not considered  irrespective of Bank/Postoffice/Co-operative bank). Both needs to be separately shown.

 

There might be some technical errors. I would suggest just try logging out and retry after sometime 

I have faced different problem of claiming Deduction under chapter VIA. all deduction amount shows ZERO and I am not able to select manually as Tab is not enable.

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Company
Featured 18 July 2026
CA Articleship

apricus india

Mumbai

CA Inter

View Details
Company
16 July 2026
Manager - Finance & Accounts

Aliens Group

Hyderabad

CA Final

View Details
Company
16 July 2026
CA Inter, CA Intermediate, CA IPCC, CA CPT , CA SemiQualifie

Vakilsearch.com

Chennai

CA Inter

View Details
Company
ARTICLESHIP 16 July 2026
CA Article

Pipara & Co. LLP.

Mumbai

CA Inter

View Details
Company
ARTICLESHIP 10 July 2026
Article Assistant

N S Gokhale & Co

Thane

CA Inter

View Details
Company
Featured 16 July 2026
CA Inter, CA Intermediate, CA IPCC, CA CPT, CA SemiQualified

Vakilsearch.com

Chennai

CA Inter

View Details
Company
Featured 18 July 2026
Senior Manager- Finance & Accounts

apricus india

Ahmedabad

CA

View Details
Company
14 July 2026
Senior Executive/ Manager

H S SHARMA AND CO

Pune

CA Final

View Details
Follow