Unable to claim Deduction in ITR 2 u/s 80 CCD(2)

Yes, a deduction under Section 80CCD(2) is available even if you opt for the new tax regime. Check the questionnaire, you have to tick 'YES' to it.

Under schedule VI-A Part B when amount entered in 80CCD(2) the eligible amount relflects as zero, can anyone help?

It has to be enabled from schedule 'General' under Tab Deductions.

Thanks, when salary break up details provided under income it got enabled under chapter VI-A by default. 

If the value reflects zero, such exercises are mandatory.

I too have same problem. Couldn't find the check box for 80CCD(2) in deductions. Please suggest.

Check your questioneeir, one of the questions would be for deduction u/s. 80CCD 2 ...

Kindly suggest what option have you selected

The selections are under Schedule 'General'  Tab 'Deductions' & in questionnaire afrer selection of all the schedules.

general tab deductions

While filling details of salary income, reduce NPS Contribution u/s. 80CCD from basic salary and enter the reduced amount under basic salary. Go to Add button and then select the option of "80CCD" from the drop down menu. Enter the amount of NPS in the said field. Now check the deduction u/s. VIA. NPS contribution will be reflected as deduction

Just add your type of employment in the "Salaries" head and automatically the amounts get reflected as deduction.

Its a kind of a bug or an issue of Data mapping between your Form 16 and the ITR system.

Follow this to fix it.

• Go to Salary schedule
• Expand Gross salary section
• Click on Edit
• scroll to section a. Salary as per section 17(1)
• The Basic salary there is actually your total salary including the NPS Deduction, now we need to split this number into two
• Click on "Add another", this will add a new row
• In the new row, Select "Nature of Salary" as "Contribution made by employer... 80CCD" option
• Add the amount in the second column, Subtract the same amount in your Basic salary and update that row too
• Ensure your total still remains same and matches with your Form 16 
• Click on Save
• Ideally now your deduction should be visible. If not, ensure all other details in your general income is correct. 

Its a kind of a bug or an issue of Data mapping between your Form 16 and the ITR system.

Follow this to fix it.

• Go to Salary schedule
• Expand Gross salary section
• Click on Edit
• scroll to section a. Salary as per section 17(1)
• The Basic salary there is actually your total salary including the NPS Deduction, now we need to split this number into two
• Click on "Add another", this will add a new row
• In the new row, Select "Nature of Salary" as "Contribution made by employer... 80CCD" option
• Add the amount in the second column, Subtract the same amount in your Basic salary and update that row too
• Ensure your total still remains same and matches with your Form 16 
• Click on Save
• Ideally now your deduction should be visible. If not, ensure all other details in your general income is correct.