TDS Credit for AY 2010-11

Refer to article wrote by honourable Shriya Vaidhya,one of my client was Govt employee and TDS on his salary in AY 2010-11 was deducted by his employer.Deposition of TDS was subject to book entry Qtrly TDS return was submitted and a offline form 16 was issued by the employer.Employee filed his ITR but AO didn't find TDS in employee's PAN thus raised demand and uploaded it at efiling portal of IT Deptt.This fact came to knowledge last year when cpc Banguluru issued a notice u/s 245 to adjust the refund claimed by the Employee.In this regard cpc TDS Ghaziabad was contacted over it's helpline and following it's guidelines relevant form 16, ITR filed,and salary statement were sent at it's email address but it denied to consider form 16 issued offline to give TDS credit or to make entries in 26 AS of the employee,AO concerned didn't agree to quash demand unless TDS didn't reflect in employee's 26 AS, several times employer has been requested to revise it's Qtrly TDS return but he is idle,in such situation how this employee can get the demand queshed,raised and uploaded by the local AO. Where he can make a complaint against the employer who deducted tax at source but didn' t file TDS return properly ASHOK SINGJAL