Self option is not showing

Hey Shailesh! If the "Self" option is not clickable while filing ITR-1, here are a few quick checks and fixes you can try:

1. Browser issue:
   Sometimes, the e-filing portal works better on certain browsers. Try switching to Google Chrome or Mozilla Firefox if you’re using some other browser.

2. Clear cache and cookies:
   Clear your browser cache and cookies, then reload the page. Old data can sometimes cause buttons not to respond.

3. Disable browser extensions:
   Some extensions (especially ad blockers or scriptt blockers) can interfere. Disable them temporarily.

4. Complete all mandatory fields:
   Make sure all required fields before the "Self/Representative" option are filled correctly. Some fields left blank or wrong inputs can disable options.

5. Update your JavaScript:
   Ensure JavaScript is enabled in your browser because the portal heavily relies on it.

6. Try different device:
   If possible, try filing on another computer or mobile device.

7. Check your login status:
   Confirm that you are logged in with your correct PAN and credentials.

If after all this it still doesn't work, you might want to contact the Income Tax helpdesk or try using the offline utility for ITR-1, then upload the XML.