Refund sequence number is zero in intimation order from last 2 yr and not received refund

for me 2023-2024 ITR orignal intimation order recived with due and refund sequence number is zero ,then done rectification for same 23-24  again for rectification intmation order recived but refund sequence number is zero in intimation order  and not reicved refund . Same for year 2024-2025 intmation order recived but efund sequence number is zero and refund not recived . account validated ,asked demand team any due so no due ,please help me ,srugling from last 1 yr.

Replies (20)
Quick Summary
Several taxpayers are experiencing an issue where their Income Tax intimation orders show a refund sequence number of zero for the past two years, preventing them from receiving their refunds. Despite validating accounts, checking for outstanding demands, and lodging numerous grievances, calls, and emails with the Income Tax Department and CPC, the problem remains unresolved. Taxpayers are seeking guidance on how to effectively address this persistent issue and ensure their refunds are processed.

What are refund amounts as per intimation orders?

for both the year  amount is less than 95k

Whether you have any outstanding demand pending of earlier years? Check it under your IT efiling profile.

No outstanding demand sir 

File Grievance and find out the reason for refund sequence no. to be zero.

Sir 68 grievance and 130 calls to CpC and 25 tweets,25 mails but not getting solution 

Lodge grievance at CPGRAMS.... https://pgportal.gov.in/

Sir same case here and already have raised grievance under CPGRAM and RTI as well but all authority transfer every query to AO. Where AO call us and said sir nothing in my hand. The process of refund is the case of CPC. How to handle it sir pls direct.

all ready done sir wating for responce form 15 days but I dont think so it will work as per shiv kumar sir , shiv kumar sir we need to do something ,

Has AO has given it writting. Keep all the records in writing.

File the grivance with these statments to CPGRAMS again.

I also got call from Ao they wont give any thing in writing ,I am sending daily 1 mail to cpc,ORM,demand,Digisysytem,effinlg manager ,helpdex,Ao no body reply , 30 tweet to FM, FM office ,Income tax no use 

You give application offline stating the fact to AO. Get its acknowledgement. Based on the reply (in writing) from AO take furthur action. Just sending mail or other media may not (always) help.

If I go physicaly to CPC banglore can it will help to slove the issue 

No. Only ITO can handle the issue at its best.

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