JAYANTH BP 08 November 2019
My husband was filing his IT returns. He expired on 16/09/2018. For the A.Y. 2018-19, I had filed his IT return as a legal Heir. It was processed and refund order issued. But the amount not credited stating that account has been closed, even though my bank account has been validated. This happened thrice for the same A.Y. I had contacted CPC and told that everything is correct and refund will be credited. But for three times, refund has failed stating the same reason. I can not change the bank account of my deceased husband as his profile could not be updated. I was told by CPC to validate my bank account and the same was done. I have no idea how to solve this riddle. I need your guidance and help in this matter. Necessary documents attached for your ready reference.
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Kapadia Pravin 09 November 2019
What is the current status of bank account of your husband ? is it still open or closed ?
is your name as joint name in that account ?
First need to talk to bank about this and confirm with bank not to reject refund credit.
All seem to be okk with CPC .