Pre validation of bank account for claiming refund

I filedr eturns for the some senior citizen since they don't have an email id i referred mine. Is it compulsory to have an email id of their own to prevalidate the bank account? Or their mobile no alone is enough? 

Replies (3)
Hai, mobile number which is linked with assesses bank account is enough to prevalidate no mail id is required
@ Nisha
First check status of pre-validation by log in e-filing site.
There can be other reasons also for non-receipt of refund.
At least 50-60 days you have to wait after filing return.
Nisha now these are the conditions:
1. the bank account mentioned in itr should hv an email id if it is yours .
no issues.
the information given to bank and income tax department should match.
2. Link your adhar with your pan and bank account.
3. if not yet done do it at the first.

this is called pre-validation.
This is important.

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