Option to apply for EPS Scheme certificate not available despite 10+years of service

I was working for my previous employer for 15 years. I resigned from this company in 2021 and working with new company since then. Today, when I tried to apply for EPS Scheme certificate in EPFO portal, only option I see is PF ADVANCE. Why I am not seeing option to apply for scheme certificate ? 

My previous employer has updated date of joining and exit of EPF/EPS properly. EPF portal also displays my service history correctly.

Any help is highly appreciated....

Replies (1)

Summary: The option for an EPS Scheme Certificate is found within Form 10C. If it is missing, your service history likely has an update error (e.g., missing exit date or broken pension continuity); you must verify these details in the "Service History" section of your UAN portal and, if incorrect, raise a grievance on EPFiGMS to get your records rectified.

 

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