Option to apply for EPS Scheme certificate not available despite 10+years of service

Abhay Bakshi (Solution Architect (IT))   (28 Points)

27 January 2023  

I was working for my previous employer for 15 years. I resigned from this company in 2021 and working with new company since then. Today, when I tried to apply for EPS Scheme certificate in EPFO portal, only option I see is PF ADVANCE. Why I am not seeing option to apply for scheme certificate ? 

My previous employer has updated date of joining and exit of EPF/EPS properly. EPF portal also displays my service history correctly.

Any help is highly appreciated....