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New user registration

Sashank Saxena (Consultant) (164 Points)

15 November 2012

Respected All,

As we are aware that the Income Tax E-Filing website has been revamped with new set of features.The Chartered Accountants have been added as a new user.I am trying to register as a Tax professional but the problem is that while registering my DSC it is saying that "the invalid digital signature certificate.the trusted parent certificate could not be verified".I am already registered as an individual user.

Please Advise

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12 Replies

ANJALI NEGI (Chartered Accountant) (1263 Points)
Replied 15 November 2012

May be your DSC has been expired...

Income Tax Wala: (Fin. Expert) (Chartered Accountants) (2010 Points)
Replied 15 November 2012

it shows some time like this may be net problem or burden on site

hence keep trying to register

Amit Kumar Verma (CA Final CS Professional) (501 Points)
Replied 15 November 2012

Hello Members.. I'm also facing d same prob. Plz any1 suggest d solution 2 dis problem. Thanks

Sashank Saxena (Consultant) (164 Points)
Replied 15 November 2012

My DSC is valid through 2014.

NITIN (.) (96 Points)
Replied 16 November 2012

Please open the site using Explorer and try to upload the DSC

MANISH (CA- Practice) (62 Points)
Replied 16 November 2012

try on a different browser

CA. Kapil Goel, DISA(ICAI) (cakapilgoel.wordpress.com) (2191 Points)
Replied 16 November 2012

Yaa !! please try IE for this problem. It may solve your problem.

Sachin (Consultant at Ernst & Young) (37 Points)
Replied 16 November 2012

Dear All,

Even i faced the same issue.. The solution is different for different browsers. I suggest you to use Mozilla Firefox as it is stable and works smooth compared to Internet Explorer and Chrome..

1. In case you are using Internet Explorer - Go to "Tools", under "Internet Options", click on "security" tab. Change the Security level to "Low" or lowest possible. Now try uploading DSC. It works

2. In case of Mozilla Firefox - Go to "Tools", click on "Add-ons". Go to "Plugins' tab. There, "enable" Java(TM) Platform. Once u enable, u can submit the form with DSC and this works. Tried and tested..

Hope you all find it useful...

Regards,

Sachin

Sashank Saxena (Consultant) (164 Points)
Replied 17 November 2012

Dear Sachin

I have not been able to activate my DSC as suggested by you.I am using both firefox and chrome browsers.However,I have been able to solve my problem in Chrome.The steps are

Go to Settings-->Show Advanced Settings-->Privacy tab(Content Settings)-->Scroll Down to Plugins-->Click on Disable Individual Plugins-->Scroll Down to Java-->Activate the checkbox "Always Allowed"

Thanx for your feedback.

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