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Login Issue in GST Portal

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Samir Dey

1 Points Posted on 24 December 2020

I have my GST number but the filing was done through a Practitioner. Now, the practitioner has left India and I am unable to contact him via email/mobile.

His email/mobile are registered in my account and I am not aware of my username/password. When I try to click on "Forgot Username/Password", then OTP is sent to the Practitioner's number and email address.

How can I recover my account?

Replies (2)

Quick Summary

If you're facing a GST portal login issue because your tax practitioner has left India and you can't access your account, there's a solution. You'll need to contact your local GST officer or the GST Helpdesk. They can assist in changing the registered email and mobile number on your account, allowing you to regain access and reset your login details.