IGST refund, PFMS rejected, any clues how to handle

We have been regularly getting our IGST refund when exported against payment of taxes. But, the last refund has been stuck, scroll generated. No errors, but rejected by PFMS. There has not been any change in our bank details. Does anybody have a clue why it is has been rejected by PFMS, when customs & GST dept has already cleared the refund without any error code??? Thanks

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we are also having the same issue of non-receipt of IGST refund on export against payment of Tax.  Scroll is generated with no error codes.  But rejected at PFMS and shows response awaited at PAO.  There is also no change in bank accounts.

Can anyone provide solution to this issue !

Dear sir,

My scroll shows it is rejected at pfms but I doesn't know how to proceed further when the scroll gets rejected at pfms but it shows response awaited at bank and at pao.

Anybody kindly guide me how to proceed for this issue

i have same problem please advise

no i have same account 

Ask you CHA for rescrolling the IGST refund from ICD/Port.

When you are facing problem like PFMS rejected your refund. In this case you need to reach at custom (port) with AD code letter and cancel cheque with application to update the bank detail and AD code detail to release export benefits. i.e IGST refund and DBK , ROSL etc etc. You can get help by your CHA if required to reach at concern Port.

1. Ask you bank to provide letter of AD code for particular Port each.

2. Submit this AD code letter with Cancel cheque and application along with.

3. Thenafter you can request to regenerate the scroll on priority basis or they may regenerate on regular basis.

You may get your refund.

The process of IGST refund :

GSTR-1 & GSTR-3B is filed which is validated > Transmitted to ICEGATE > ICEGATE will check the data with Customs database > if every things matches > then SB005 > details is transmitted to PFMS for processing refund > if error then need to rectify the error and then  > details is transmitted to PFMS for processing refund.

Refund may get stuck due to error at PFMS level as well. Necessary actions need to be taken at PFMS level to get the error resolve and get the refund.

For more details -

CA Sachin M Jain .8O975. l5447

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Email : casachinmjain @ gmail.com

To understand the whole process of Exports & Refunds under GST and to ensure the smooth flow of refunds, click on the link below to watch the video : youtu.be/qU0rLgGJViM

For more details - CA Sachin M Jain .8O975. l5447 

1.WhatsApp : tinyurl.com/wCASMJ 

2. Facebook : tinyurl.com/FCASMJ 

3. Instagram : tinyurl.com/ICASMJ 

4. LinkedIn : tinyurl.com/LCASMJ  

5. YouTube : tinyurl.com/YCASMJ 

6. Twitter : tinyurl.com/TCASMJ 

7. Email : casachinmjain @ gmail.com

To understand the whole process of Exports & Refunds under GST and to ensure the smooth flow of refunds, click on the link below to watch the video : youtu.be/qU0rLgGJViM

For more details - CA Sachin M Jain .8O975. l5447 

1.WhatsApp : tinyurl.com/wCASMJ 

2. Facebook : tinyurl.com/FCASMJ 

3. Instagram : tinyurl.com/ICASMJ 

4. LinkedIn : tinyurl.com/LCASMJ  

5. YouTube : tinyurl.com/YCASMJ 

6. Twitter : tinyurl.com/TCASMJ 

7. Email : casachinmjain @ gmail.com

To understand the whole process of Exports & Refunds under GST and to ensure the smooth flow of refunds, click on the link below to watch the video : youtu.be/qU0rLgGJViM

For more details - CA Sachin M Jain .8O975. l5447 

1.WhatsApp : tinyurl.com/wCASMJ 

2. Facebook : tinyurl.com/FCASMJ 

3. Instagram : tinyurl.com/ICASMJ 

4. LinkedIn : tinyurl.com/LCASMJ  

5. YouTube : tinyurl.com/YCASMJ 

6. Twitter : tinyurl.com/TCASMJ 

7. Email : casachinmjain @ gmail.com

Sir any solution for this , i m facing same problem