Hi everyone,

Hope everyone is doing great.

I am trying to understand the practical workflow that CA firms follow for collecting invoices and documents from clients every 
month before GST filing.

A few questions I had in mind:

1. How do your clients send you invoices — WhatsApp, email, physical copies, or something else?

2. How much time does your team spend every month just collecting and organizing these documents?

3. Do you use any tool or software for this, or is it managed manually?

4. What happens when clients send documents late or send incomplete information?

Would love to hear from practicing CAs at any stage — whether you're just starting out or have been practicing for years.  Any honest experience is very helpful.

Thanks in advance!