GST registration Aadhar otp error

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Assistant
719 Points Posted on 10 December 2022
sir;
In GST new registration while doing e kyc verification through aadhar otp; after entering otp it shows message as "System Error". How to solve this ?
Thanks
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On 10 December 2022 at 08:20 Report
Replies (97)
Quick Summary
Many users are encountering a 'System Error' when attempting Aadhaar OTP verification during new GST registrations. While some found temporary fixes like clearing cache or retrying later, the issue appears to be a widespread technical glitch. Solutions that have worked for some include regenerating the e-KYC link, ensuring PAN and Aadhaar details match exactly, and in some cases, using the Aadhaar VID number with the Hindi language option. The GST department acknowledges the technical problem and is working on a fix.

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1732 Points Posted on 10 December 2022
Remove the temporary files and cache data and try again.

If it is aadhaar website issue then try after one day
8 Reply
On 10 December 2022 at 08:39
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CFO- at NHTF
58280 Points Posted on 10 December 2022
Resend the Ekyc link and try again
4 Reply
On 10 December 2022 at 08:39
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Assistant
719 Points Posted on 10 December 2022
Thanx for your replies .. I tried this both solutions but not working. Now suppose if I want to cancel that aadhar authentication then how to do d
that .. I have to wait for 15 days till that TRN is cancelled. ?? I did not received ARN.
1 Reply
On 10 December 2022 at 08:55
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CFO- at NHTF
58280 Points Posted on 10 December 2022
Wait for a day and try again
3 Reply
On 10 December 2022 at 13:44
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14 Points Posted on 11 December 2022

I had update mobile number. Can i link Gmail to aadhaar verify also. sir; In GST new registration while doing e kyc verification through aadhar otp; after entering otp it shows message as "System Error". How to solve this ? Same issue 

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On 11 December 2022 at 05:30
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2 Points Posted on 11 December 2022

This is a temporary problem which is I am facing too in two registrations and faced it in past also, it will be solved automatically after some time. Keep trying. 

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On 11 December 2022 at 09:14
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CFO- at NHTF
58280 Points Posted on 11 December 2022
Try tomorrow once
2 Reply
On 11 December 2022 at 09:29
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2 Points Posted on 11 December 2022

Same error. Please provide resolution. 

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On 11 December 2022 at 21:36
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14 Points Posted on 11 December 2022

I had contact gst department customer call number they told me it's technical problem fix as soon as. But I don't trust 

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On 11 December 2022 at 21:43
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9 Points Posted on 12 December 2022

I am facing the same error.

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On 12 December 2022 at 13:25
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2 Points Posted on 12 December 2022

I am facing the same issue since friday.

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On 12 December 2022 at 13:47
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4 Points Posted on 12 December 2022

I  am facing the same problem since yesterday 

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On 12 December 2022 at 13:59
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Tax Practitioner
2 Points Posted on 12 December 2022

I have same issue. contacted tax department, they are not aware about it. I filed grievance also but no response from them.

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On 12 December 2022 at 14:15
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4 Points Posted on 12 December 2022

I  am facing the same problem since yesterday 

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On 12 December 2022 at 14:16

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