Partner - Audit & Assistance
4825 Points
Joined December 2018
For 1. Intimate online under "Services > Refund > Intimation on account of Refund not received" tab after GST login. May be able to get the refund within 24 hours.
For 2. If the transaction is a merchant export transaction and satisfies conditions therein GST can be charged at 0.1% GST. Refer notification 40/2017_Central Tax rates.
Also, if sold to SEZ, then it is still considered as an zero-rated supply and export benefits available.