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forgot password

vinay sharma (CA final (Article)) (327 Points)

10 June 2010

our new client dnt know their online E-filling password and due to some personal relations he hassitate to call password from their ca. so, how can get the password to file the online return.

pls rply soon and thanks in advance.

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14 Replies

Saurabh Aggarwal (Chartered Accountant) (371 Points)
Replied 10 June 2010

He can not get the old password however he may change his password.

For changing the password follow the steps as mentioned below.

Step 1. Click the link https://incometaxindiaefiling.gov.in/portal/register.do?screen=showforgotpwd

Step 2. The following screen shall be displayed

Enter UserID(PAN) *

Please enter your secret question and answer which you entered during registration.
Secret question *
Your Answer *

You have e-filed earlier. Please enter E-filing Acknowledgement number and select correct AssYr below to reset your password
Assessment Year
E-Filing Acknowledgement Number *

UserID

Enter new password *

Password Strength

Repeat new password *

Enter the verification code.This is to prevent spams and fake registrations.
Please enter the code
Code

If you are unable to reset your password .Please send login credential to efiling @ incometaxindia.gov.in Enter Pan Again

Step 3. Fill in the required info and change your password....

1 Like

SIVASIVA (FCA, Future CA) (4935 Points)
Replied 10 June 2010

GOOD SAURABH

vinay sharma (CA final (Article)) (327 Points)
Replied 11 June 2010

but sir dnt knw the secret question????and answer also????

Saurabh Aggarwal (Chartered Accountant) (371 Points)
Replied 11 June 2010

sorry dear then you do not have any other option other asking your ca for that..

try calling to "0124-2438000" its number of aykar sampark kendra...

tell them that you have forgotten the security question and answer and search out how they can help you....

vinay sharma (CA final (Article)) (327 Points)
Replied 13 June 2010

thanks sir......

(Guest)

u can send mail to efiling @ incometaxindia.gov.in . they will reset ur password and revert u back

Purva (article assisstant) (26 Points)
Replied 29 July 2010

Originally posted by : ●๋•kừńdáń کíńghツ
	u can send mail to efiling @ incometaxindia.gov.in . they will reset ur password and revert u back

Can u tell me hoe much time IT dept will take to reset the password

swaraa (chief accountant) (21 Points)
Replied 31 July 2010

Dear Sir,

I forgot password in secret question.

Pl. advice

Yogesh

vkbothra (Learning ) (690 Points)
Replied 31 July 2010

kindly contact on this address/mail.

this will take few mins to solve your query.

Contact Information

Office of the Director General of Income Tax (Systems)

E-2 ARA Center, Ground Floor,

Jhandewalan Extn

New Delhi 110055

Call or email our call center

Aayakar Sampark Kendra (ASK)

124-2438000

ask @ incometaxindia.gov.in

Saurabh Aggarwal (Chartered Accountant) (371 Points)
Replied 31 July 2010

u do not need to answer the secret question

just enter last year's acknowledgment no. and it will do the needful. Its an error in site

Try it, it works

Thanks

1 Like

Sourav Modi (Learner!) (306 Points)
Replied 01 August 2011

but when I am clicking on 'forgot password' link, I am not being asked for last years acknowledgement no. Only secret question and its answer is being asked which I dont remember.

navaneesh (auditor) (23 Points)
Replied 13 February 2012

when I am clicking on 'forgot password' link, I am not being asked for last years acknowledgement no. Only secret question and its answer is being asked which I dont remember.

How is bl**dy responsible for this kind of nonsense, for simple work we have to wait for 72 hr or more then that

So plz can anybody suggest me who is in charge of this system & their address, so that I can contact my lawyer and send them notice, asking them to solve this problem permanently

I will be waiting for reply

Thank you

Navaneesh

9008997880

navaneeshsap @ gmail.com

vinay sharma (CA final (Article)) (327 Points)
Replied 08 March 2012

WHEN YOU GO TO INCOME TAX EFILING SITE THEN JUST CLICK ON FORGOT PASSWORD

AND ENTRE YOUR PAN NO, THEN SITE REQUIRED YOU TO SELECT ONE OPTION EITHER TO SELECT SECRET QUESTION OR TO SELECT ACKNOWLEDGE NO OF PAST RETURNS . IF YOU KNOW THE QUESTION & ANSWER THEN CHOOSE 1ST OPTION OTHERWISE 2ND. AND RESET THE PASSWORD.