Error with amount under section 10(5) given by employer under LTC cash voucher scheme 2021

Quick Summary
This discussion addresses an 'Error Category A' encountered when filing ITR2 for the LTC cash voucher scheme 2021. The error, "Kindly restrict the exemption u/s 10(5) to 'Leave Travel Allowance' under salary as per section 17(1)", prevents submission despite correct Form 16 details. Several users share their experiences and offer solutions, including correctly breaking down salary components (Basic + LTA) in the 'Schedule Salary' section, re-entering details, logging out and back in, using the offline utility, or selecting 'Others' for deductions under Section 10. A common successful approach involves deleting salary details, logging out, logging back in (sometimes via incognito mode), and re-entering the salary breakup with LTA under section 10(5).

Thanks Ansh Timbadia. Your suggestion is very detailed and worked for me!

We may know each other in the real world too. Glad to meet you in this forum! 

Error - If the value selected in the "sec 10(5) - leave travel concession/assistance" dropdown is greater than the value entered in field 1a "leave travel allowance" as per section 17(1).

-> There could be an inconsistency in how the tax treatment of leave-related benefits is being applied. This situation might need further review and correction to ensure accurate reporting and compliance with tax regulations.

To solve this problem

  • Start by removing any existing salary information from the form and then save the form.
  • Log out from your current browsing session. Next, open a new Google Chrome window in incognito mode to ensure a fresh browsing session without any stored data.
  • Access the form again and log in using the incognito mode. Fill in the required Salary Annexure section, making sure to include details about LTA deductions under section 10(5) of the tax code.
  • With the accurate details entered, attempt to submit the form. This time, the form should accept the information without any previous errors.

By following these steps, you should be able to resolve the issue and successfully submit the form with the necessary salary and deduction details.

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