Manager - Finance & Accounts
58550 Points
Joined June 2010
Hey Guna! The "Rest client IO Exception" error during ITR filing usually points to a communication or connectivity issue between your system and the income tax e-filing server. Here are some quick fixes you can try:
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Check your Internet connection — Make sure it’s stable and not dropping intermittently.
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Clear browser cache and cookies — Sometimes stale data causes this.
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Try a different browser — Chrome, Firefox, Edge are preferred.
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Disable any VPN or proxy — These can interrupt connection to the e-filing portal.
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Check e-filing portal status — Sometimes the server might be down or slow. Visit the Income Tax e-filing website or social media channels for maintenance updates.
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Update your offline utility (if using one) — Use the latest version available on the official website.
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Restart your system and try again — Sometimes a simple reboot fixes temporary glitches.
If the problem persists, note the exact time you’re facing the error and raise a ticket on the Income Tax e-filing portal with the error message details.