This discussion addresses a common error encountered when correcting Form 26QB, specifically the 'Tax Applicability mismatched with the PAN of Buyer' error. Users are reporting that the system auto-selects 'Corporation Tax (0020)' based on the seller's PAN, even when the buyer is an individual. The primary solution identified involves changing the 'Major Head' to '0021' (Income Tax Other than Companies) during the correction process. While some users found success by clearing browser cache or switching browsers (like to Chrome), others faced persistent issues and sought help from the TRACES helpline. The core problem seems to stem from the initial form auto-selecting the incorrect major head for individual buyers.
Is there any update on this issue? I am facing the same issue. I sent an email to traces on efilingwebmanager @ incometax.gov.in but i did not get any reply? How do we resolve this?
thanks. but how did you submit it as for me even after selecting 0021 it is throwing the same error. do i have to send the screenshot to Traces helpdesk? By default it gets auto selected as 0020