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Error in dir-3 kyc

14 September 2018

Dear Valued Members,

Need guidance that all the details entered in DIR-3 KYC form is exactly matching with PAN database and also matching with existing DIN records still getting error message today in most cases "Please enter correct PAN details"

Please guide how to resolve this issue.

Thanks a lot in Advance

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40 Replies

Gopal Chandu (Freelancer with intelligence agencies ) (113 Points)
Replied 14 September 2018

Thanks. I'll look into it now!

Jai Kamal (7 Points)
Replied 14 September 2018

Any1 find any solution for the problem mention above ....I am facing the same error "please enter the correct pan detail " in dir 3 kyc but the details is correct as per pan database as well as din records ......please any1 knows how to correct it please reply here. Thanks in advanced

1 Like

ExpertCA (CA) (45 Points)
Replied 15 September 2018

Same problem faced here.

Please provide a solution

Aejaz (a) (50 Points)
Replied 15 September 2018

same problem here

please provide a solution, if any

SURANA (PROPRIETOR) (515 Points)
Replied 15 September 2018

DIN - PAN verify is also not working...

the form which was filled yesterday morning ... pan was verified properly but since eveing the issue has started and it is showing error for any PAN

and when we upload the presrutiny form DIR - 3.. it says you have alrealdy filed this form, to file modify it.

it seems this is server issue....

someone needs to twitter this issue to the ministry :)

SURANA (PROPRIETOR) (515 Points)
Replied 15 September 2018

just tried DIR - 5

no issue in filling the form atleast... thinking to file surrender of DIN since the din is not used yet.

Vivek Jain (CS) (205 Points)
Replied 15 September 2018

FACING SAME PROBLEM NOW ALSO...PAN NOT ABLE TO VERIFY..AND FOR PRESCUTIZED FORM INFORMATION COMING FORM ALREADY FILED, MODIFY IT. HOW TO SOLVE IT...SAME PROBLEM SINCE YESTERDAY EVENING.

Rohith (CA) (37 Points)
Replied 15 September 2018

I am also facing the same issue since yesterday evening. Trying to contact the MCA help desk but no response, the cellphone numbers of DIN cell is too switched off...

SURANA (PROPRIETOR) (515 Points)
Replied 15 September 2018

ITS A SITE ISSUE... SO SOLUTION CAN ONLY BE FROM MCA ... WILL HAVE TO WAIT AND WATCH...

BY THE TIME I FILED DIR 5... SURRENDER THE DIN... UNNECESSARY FILING DIR 3 KYC EVERY YEAR... SO BETTER TO SURRENDER IF THE PERSON HAS NOT USED HIS DIN.

Rohith (CA) (37 Points)
Replied 15 September 2018

Dear All,

I guess nobody wants to take responslbility here. Was able to talk to the DIN helpline number, But the attendant here said that MCA is helpless on this, and I am entering the Incorrect PAN details. When I said that everythingis correct, he asked me to contact Income Tax PAN. When I contacted Income Tax helpline number, I am being told that this is MCA's error and not Income tax Error. They would be able to attend anything related to income tax filing only.

Anybody's view on this on how to esclate this matter.

SURANA (PROPRIETOR) (515 Points)
Replied 15 September 2018

Two form i uploaded yesterday DIR 3 KYC... got msg saying already filed, modify it...
and when i went to see TRACK SRN with date,, saw two SRN with "PAYMENT NOT APPLICABLE"

But no email received for the same by the application... so dont know if the forms were accepted or rejected.

SURANA (PROPRIETOR) (515 Points)
Replied 15 September 2018

Social Media seems to be the right way to get the concern department to work...

dont know why MCA site cant work like FACEBOOK :) with so many users logged in at the same time and uploading big and many files at the same time...

Maybe all govt online system should be handed over to Facebook or Google :) maybe they will do the work better...

1 Like

Abhijit Ghosh (.) (618 Points)
Replied 15 September 2018

I raised all the complaints ticket in MCA site and sent the screen shot through email to appl.helpdesk @ mca.gov.in

CA Stalin (CA in Full time practice) (232 Points)
Replied 15 September 2018

Just like everyone, I'm also facing the same issue of"Incorrect PAN details" from yesterday. I've raised a grienvance with MCA. But I don't hope it would be of any use. As the deadline would be over by today. Are they targeting Additional fee of Rs.5000?