Drawback scroll

ING78 (Manager) (91 Points)

22 November 2014  

My Drawback was sanctioned and scrolled on 09th Sept 2014. but till date (22nd NOV 2014) it was not credited in my account. is there any procedures to know about the details, or how to get it processed?

I asked with ICGATE, but they replied me it is scrolled and to contact bank.

Please share any idea for the above.