Credit note not showing in GSTR1 TALLY

Dear Sir,

I have booked  credit note towards a registered User  using  "credit note" option in Tally

Now I go to the GSTR 3B section for corresponding month.

The credit note is showing under ALL OTHER ITC

Earlier it used to show in OUTWARD SUPPLIES in NEGATIVE

Problem is there in GSTR1 also. The credit note is not showing in column number 4 which is meant for CREDIT/DEBIT NOTES REGISTERED.

As a result the GSTR 1 Report cannot be correctly exported to the portal.

Note: I am facing this issue in the latest ERP 9 version (not prime)

Can anyone help. Thank you.